FAQ

1. How do I find the item I want to buy?

When reach home page,move your mouse to the category name, you will see a list of sub-categories. click the one your item belongs to, and you will be transferred to the sub-category page. You can choose the item you want to buy here.you also can use keywords to search,Keyword Search Bar is located on nearly every page of our store,you can enter “tom brady”or”brady”to get tom brady jerseys.

2. How do I place an order?

After click the item you are looking for, select size and fill in quantity,and then click Add to Cart.review the items in your shopping cart. when you are ready,click proceed to checkout,then fulfil the following steps. 

3. How many payment method do you accept?

We can received the payment through Visa Card,Master Card,Western Union and Money Gram.if pay by Western Union or Money Gram,you can place the order without fill in your credit card info,then contact us by email,if Pay by Western Union or Money Gram,you will get 8% off.we will provide you money receiver name and new order amount after discount.

4.How much shipping will be charged for each order?

Shipping fee is $20 for orders less than 10 jerseys, and we offer free shipping for orders over 10 jerseys ( including 10)

5. How long will be the parcel arrived our country?

When we got your order and payment,normally we will prepare your order within 2days,after it we ship it out,the shipping time may cost 5-7 workdays.  due to unforeseen circumstances,like Covid,the time may be last a little longer. please do not worry about it.

6.How can I track my parcel online?

The tracking information will be sent to you by email once the items have been shipped. You can trace your order with tracking number and normally by one of below website(you will be told by which one by email):

DHL--http://www.dhl.com
USPS--http://www.usps.com
EMS--
http://www.ems.com.cn

7. How do I find the items size fitting me?

You can find Size Chart below the Size Selecting field.

8. How I can change my order or cancel my order?

When we received your payment, we will deal with your order within 2 days. so if you really want to change it or cancel it, we hope you can tell us within 2 days. because if we ship it out , it is difficult to stop the parcel for you.hope you can understand.

9. How I can buy jerseys that not listed in your store?

If you found some jerseys you want not list in our store,you can remind us to upload the jerseys,and you can also order the jerseys without problem,you can order one jerseys (same team,same style is better) instead,and then leave message to let us change the jerseys player and #,because we can customized jerseys,we can provide you almost all jerseys you want.customized jerseys need a few days more to produce.  

10. How long can I get the customized Product?

Because the product is customized, we must let the factory to product it separately.so usually it need about 5 days to get the item from our factory. we hope you can wait for it patiently. and once the parcel is shipped,we will give you the tracking number.